How can we help you? 

Please have a look at our frequently asked questions.

FAQs

What does BOUCLIER stand for?
Bouclier is french for “Shield”. Our backpacks are bulletproof so we like to consider them as protecting shields against gun shots.
What is level IIIA body armor?
The level IIIA body armor will provide protection from many small arm weapons. Handguns will not be able to cause serious injury to someone that is shot through the body armor. When the armor is used in conjunction with other protective panels, maximum protection is provided. Since they are backpacks and most of the time filled with objects such as books, computers etc., maximum protection will always be provided with BOUCLIER.
What is NIG Bulletproof certification?
See NIJ bulletproof certification
Are your backpacks stab resistant?
All bulletproof panels are inherently stab resistant, but they are not tested to meet any resistance standards so cannot be listed as such.
Can I bring my BOUCLIER BAG on an airplane?
YES, all of our backpacks are TSA Friendly.
How do I use my bulletproof backpack?
Hold the bag between yourself and the threat using the straps as handles. Use it as a shield to provide cover for your upper torso (vital organs). You can also use the bag to protect yourself by holding it continuously in the direction of the threat. If running away, hold bag high on your back or in the direction of the threat to protect your head and upper torso (vital organs).
How does the GPS tracking work with the backpacks?
All bags ordered with GPS tracking option will include a GPS tracking device and a mobile app to download. All you will need to do is purchase a prepaid sim card with 4G LTE included at any of your local phone carrier.
Can I return my product if I am not satisfied?
You can return all of our backpacks up to 30 days after receiving it. Simply send us an email at contact@bouclierbag.com and we will walk you through the process of the return.
Do you offer international shipping?
Yes we do ship globally

Payments

What payment methods do you accept?
We accept all types of debit and credit card payments  (Visa, MasterCard, Discover, Amex, etc…)
Is my payment information secure?
All payment information are 100% secure
When will I receive my refund?
From the moment we receive you return item, you can expect a refund within 5 to 10 business days.

International Shipping

On all orders

30 Days Return

Money back guarantee

Secure Checkout

100% secured checkout process